Data Protection

1 Movie Privacy Policy

Your personal information is a trust we take seriously. This page clearly explains how 1 movie collects your data, why it's collected, and how it's kept secure.

Last Updated: January 1, 2026
SSL
256-bit Encryption
0%
Sale of data to third parties
24/7
Data Protection Oversight
GDPR
Adherence to International Standards
72 Hours
Data Breach Notification Period

📋 Summary: 1 movie takes your privacy seriously. We only collect information that is strictly necessary, never sell it to third parties, and maintain security practices that meet international standards.

01 Introduction & scope

1 movie (https://1movie.app) is one of Bangladesh's most trusted online gaming platforms. We believe your personal data belongs to you, and protecting it is our responsibility.

This Privacy Policy Explains what information we collect when you use the 1 movie platform, mobile app, and related services, why we collect it, how we use it, and how we keep it secure. This policy applies to all 1 movie services.

By using any service on 1 movie, you agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and support@1movie.appto let us know.

🌐 International standards: Our privacy policy is developed in accordance with the GDPR (General Data Protection Regulation) and international data protection standards.

02 What Information We Collect

1 movie only collects information that is strictly necessary for providing services, ensuring security, and meeting legal obligations. We do not collect excessive or irrelevant data.

Data Type What we collect Mandatory?
Identity Information Full name, date of birth, gender Yes
Contact information Email address, mobile number Yes
Address details Current address, district, country Yes
Identity documents NID/Passport number and copy (KYC) In KYC:
Financial Information BKash/Nagad/bank number (last digits only) In Transactions
Device information IP address, browser, OS, device ID Automatic
Gaming Activity Bet history, transaction logs, session duration Automatic

03 How We Collect Your Data

1 movie collects information through several methods. You should be aware of each of them:

Directly from You

You provide information directly when filling out the registration form, submitting KYC documents, contacting our support team, or updating your profile. This information is given voluntarily.

Automatically

Certain information is collected automatically when you use the platform or app — such as your IP address, device type, browsing behavior, game session duration, and click patterns. This data is used primarily to improve security and service quality.

Cookies & tracking technologies

1 movie uses cookies, web beacons, and similar technologies to personalize your experience and analyze platform performance. See the Cookies section for full details.

04 How your information is used

1 movie uses the information collected for the purposes below. Only relevant data is used for each specific purpose:

  • Account Management: Registration verification, login security, and profile management.
  • Transaction processing: Processing deposits, withdrawals, and bonus payouts.
  • KYC Verification: Prevention of money laundering and confirmation of identity.
  • Customer support: Responding to your questions, complaints, and support requests.
  • Security Monitoring: Detection of fraud, account hacking, and suspicious activity.
  • Personalized Experience: Game recommendations and offers tailored to your preferences.
  • Legal Obligations: Regulatory reporting and legal compliance.
  • Platform improvement: Analyzing user behavior to improve service quality.

📌 Important: Your information is never sold to advertisers or third parties. Marketing communications are sent only with your consent.

05 Who your information is shared with

1 movie does not sell your data to third parties. However, limited sharing with specific partners may be necessary in certain circumstances:

Payment processors

Necessary information is shared with bKash, Nagad, Rocket, and our banking partners to process deposits and withdrawals. This data is used solely for transaction verification.

Legal Authorities

Disclosure of information is mandatory when required by a court order, a lawful request from a government agency, or a demand from law enforcement. No information beyond what is legally required will be shared.

Technology Service Providers

Limited data may be shared with cloud hosting, cybersecurity, and analytics providers. All such partners are bound by strict confidentiality agreements.

✅ Our Commitment: Your data is never shared with any ad networks, data brokers, or third-party marketers.

06 Data Security Measures

1 movie employs industry-leading technology and processes to protect your data. Our security framework is structured across the following layers:

  • SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Database encryption: Sensitive data at rest is secured using AES-256 encryption.
  • Two-Factor Authentication: An extra layer of security for account login.
  • Regular security audits: Regular penetration testing conducted by third-party security experts.
  • Access Control: Only authorized personnel can access specific data.
  • Real-Time Monitoring: Suspicious activity is detected and blocked immediately.

⚡ Data Breach Notice: In the event of a data breach, we are required to notify affected users by email within 72 hours.

07 Cookies policy

1 movie uses cookies to improve platform performance and personalize your experience. Cookies are small text files stored in your browser.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Deleted at end of session
Functional Cookies Remembering language preferences and game settings 1 Year
Analytics Cookies Traffic analysis, page performance 3 Months
Security cookies Fraud detection, prevention of unauthorized logins 30 Days

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

08 How Long We Retain Your Data

1 movie does not retain any data longer than necessary. Retention periods are determined by the type and purpose of the data:

  • Account information: For the duration of the active account + 5 years after closure (as required by law).
  • Transaction records: 7 years after completion (financial legal obligation).
  • KYC documents: 5 years after verification.
  • Gaming Logs: 1 year (for dispute resolution).
  • Support Conversations: 3 years after last contact.
  • Cookie Data: At the end of a session or after the designated retention period.

After the retention period, data is securely deleted or anonymized.

09 Your data rights

Every user of 1 movie has the following rights over their personal data. To exercise these rights, support@1movie.appContact us at:

Access The right to know what information we hold about you
Right to Rectification Right to correct inaccurate or outdated information
Right to erasure Permanent deletion of data under specific conditions
Right to Restrict Processing Temporary restriction on the use of specific data
Right to data portability Obtaining your data in a portable, machine-readable format
Right to Object Opting out of marketing communications or specific data uses

We are required to respond within 30 days of receiving a request. For complex cases, this may extend up to 90 days, and you will be notified in advance.

10 Protection of minors

1 movie strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

Age is verified at registration. If a minor is detected attempting to open an account, the account is immediately closed and all collected data is deleted.

If you believe a minor is using 1 movie, please support@1movie.appto let us know.

🔞 Age Verification: Age is verified through government-issued ID during the KYC process. Withdrawals are blocked if age verification fails.

11 Privacy Policy Updates

1 movie reserves the right to update this Privacy Policy at any time. In the event of changes, we will take the following steps:

  • A notification of changes will be sent to your registered email.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, your consent will be requested again at login.
  • At least 7 days' notice will be given before any changes take effect.

Continued use of the platform after any update will be considered acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

12 Contact & Complaints

To ask questions, raise concerns, or exercise your data rights regarding this privacy policy, please get in touch with us:

  • Email: support@1movie.app
  • Live Chat: Log in to the platform and click the chat icon in the bottom-right corner.
  • Response time: Typically within 3 minutes (24/7).
  • Data rights request: A response will be provided within 30 business days.

To learn more, visit our FAQ page or Terms & Conditions page as well.

Why 1 Movie's Privacy Practices Are Trustworthy

The core pillars of our data protection framework

Encryption

Military-Grade Encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL/TLS encryption — the same technology used by leading banks worldwide.

Zero sales

Your data is never sold

1 movie does not sell your information to any advertisers or data brokers. Your data is used exclusively to serve you.

24/7 monitoring

Real-Time Security

Our security team monitors systems around the clock. Any suspicious activity is blocked immediately.

User controls

Your data, your control

View, update, or request deletion of your data anytime from Profile Settings — no hassle.

GDPR Standards

Adherence to International Standards

Our privacy framework is built in compliance with European GDPR standards — widely recognized as the world's most rigorous data protection legislation.

Transparency

Fully transparent policy

We have nothing to hide. This policy clearly explains what data we collect, why we collect it, where it goes, and how long we keep it.

Play Safe, Enjoy with Peace of Mind

Your data is fully protected at 1 movie. Join now and start gaming on a platform you can trust.

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