1 Movie FAQ — Answers to All Your Questions

Each person may only open one account. Creating multiple accounts with the same mobile number or bank account will result in all accounts being closed and your balance may be forfeited. Enjoy all the benefits with a single account.

Yes, after logging in you can update your name, email, and contact details from Profile Settings. To change your registered mobile number, however, you'll need to contact the support team. Some documents may be required for identity verification.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email and an OTP will be sent to you. Use that code to set a new password. The whole process takes under 5 minutes. If you don't receive the OTP, contact support.

Account verification confirms your identity and keeps your account secure. Verified accounts have higher withdrawal limits and access to exclusive bonus offers. You can verify easily with a copy of your National ID or passport. The process is fully secure and confidential.

1 movie accepts deposits via bKash, Nagad, Rocket, and bank transfer. All methods are secure and instant. Mobile banking deposits usually reflect in your balance within 5 minutes.

The minimum deposit is ৳500 BDT. The maximum limit depends on your payment method and account tier. Verified accounts have higher daily deposit limits. Contact support for more details.

Withdrawals are typically processed within 12 to 24 hours of your request. Mobile banking transfers are often faster. There may be slight delays on weekends. If you run into any issues, contact support with your transaction ID.

1 Movie does not charge any withdrawal fees. However, your mobile banking provider or bank may apply their standard transaction charges. These fees are determined by the payment provider's own policy.

First, wait 30 minutes. If it still hasn't arrived, contact support with your transaction ID, payment time, and amount. Include a screenshot if you have one — it speeds things up. Most issues are resolved within 2 hours.

New members receive a Welcome Bonus on their first deposit. There's also a chance to earn free spins right after registration. Bonus amounts and terms may change from time to time. For the latest offers, Promotions Page View.

To withdraw a bonus, you must meet the wagering requirements. Typically, you need to wager the bonus amount a specified number of times. Requirements may vary per bonus. Always read the terms carefully before claiming a bonus.

Every Day Login A daily bonus is automatically credited each time you log in. Log in seven days in a row to unlock a special weekly bonus. Missing a day will reset your streak, so make it a habit to check in every day.

You'll earn a referral bonus whenever someone registers using your referral link and makes their first deposit. The bonus amount depends on your friend's deposit. Find your referral link in your profile dashboard. The more you refer, the more you earn.

1 Movie offers Sports Betting (cricket, football, tennis), Live Casino, slots, jackpots, and virtual games. Betting Page or Bet Page to view all markets. Live in-play betting is also available for real-time wagering.

Once a bet is confirmed, it generally cannot be cancelled. However, if an event is called off or a match doesn't start within the scheduled time, the bet will be automatically voided and your money refunded. Always double-check before placing a bet.

Jackpot Winnings are automatically credited to your account balance. For large jackpot payouts, identity verification is required before payment is processed. You'll receive email or SMS notifications about your winnings. If there's any issue, contact support within 24 hours.

Recently added games On the New Games Page New slots and casino games are added every week. Newly launched games often come with special launch bonuses available for a limited time.

Yes, 1 Movie uses 256-bit SSL encryption. Your personal information is never shared with any third party. Privacy Policy for full details. Our servers undergo regular security audits.

After logging in, go to Profile Settings > Security and enable 2FA. Once your mobile number is verified, an OTP will be sent with every login. With this feature active, no one can access your account even if they know your password.

If you notice an unrecognized login or suspicious transaction on your account, change your password immediately and notify the support team. You can also request a temporary account lock. Never share your login credentials or OTP with anyone.

1 Movie App Download Page Can be installed directly from the site. Separate versions are available for Android and iOS. Download only from the official site — third-party sources are not safe.

Start by checking your internet connection. Clear your browser cache and cookies. Try a different browser or device. If the problem persists, reach out to support via email — any server issues will be fixed promptly.

If your connection drops or the app closes unexpectedly, your game state is saved on the server. When you log back in, you can pick up exactly where you left off. Any bets placed or winnings earned will not be lost. Contact support if you experience any issues.

1 movie runs best on the latest versions of Chrome, Firefox, and Safari. Older browsers may not support all features properly. For the best performance on mobile, use the dedicated app.